2/2 After experiencing 6 months of miss-haps and diabolical customer services with another supplier, the difference in your approach is night and day. It's approaches to account management and communications like yours that really help cement working relationships and we look forward to continuing to work with SLS to supply and support our lab operations.
James, HistologiX Ltd
Excellent customer service, great communication, rapid dispatch of goods, good packaging.
Tony, Memteq Ventures
SLS are now my preferred choice for lab supplies. Prices are always extremely competitive and the very few issues I have had have been dealt with extremely fast.
Friendly and helpful staff. Good prices and quick deliveries.
Shelagh, Newcastle University
Excellent customer service.
Junemuel, Manchester University NHS Foundation Trust
Always had good service and reasonable prices.
Lynn, University of Strathclyde
We have used SLS for a number of years and I have always found that if I need help finding any information they are quick with their replies and are interested in gaining our custom. They are keen to gain feedback on any quotes they give out.
Kulvinder, Loughborough University
Very good and quick service. Any issues are easily and quickly sorted by a very efficient office team. A large range of products available at competitive prices.
In the dealings I have had with SLS, they have been extremely professional and helpful. The customer service rep has always been courteous and goes the extra mile to provide all the information I need.
Ocil, Sigma Components
I wanted to share my appreciation for your work in helping us source some consumables that are in short supply due to COVID-19 testing. It has been a difficult time and SLS has made dealing with our procurement problem a little less arduous. You have been more supportive than I could have hoped for and reinforced our decision to move as much of our business to SLS as possible.
Kieran, Addenbrooke's Hospital
I’m always so impressed with SLS; that’s why I keep coming back. And of course because the equipment you stock is excellent and your website is really easy to use. Please keep up the good work! Looking forward to placing my next order.
Hartley Brewing Company Production
Can I take this opportunity to thank you for your support when I called you up urgently and you then tried to investigate the issue from your side. You were very quick to answer and were very supportive.
Hazel, Steeping Hill Hospital
Good customer support from the reps and competitive pricing.
Paul, University of Bristol
I have been using SLS for several years and have always found them to be very competitive on price. They provide a quality and efficient service and always respond quickly to any questions or queries. Highly recommended. 5 Stars *****
John, Thomas Hardy Brewery
I have been ordering for a long time from SLS. Really happy with the service we are given, always friendly, helpful and professional.
Chris, Joseph Heler
The pricing is always so competitive and the reps are really helpful whenever I need anything but not in any way pushy.
Georgina, Nottingham Trent University
SLS are fast, friendly and well organised. I had to manage the construction of an entire molecular biological laboratory in a very short time frame and would never have been able to succeed in doing so without their amazing support.
Angus, Davis French Associates
With SLS there is a very personal feel to the service provided, you are made to feel every enquiry and purchase counts.
Nancy, TC BioPharm
Good range of products at competitive prices, helpful staff to solve any issues
James, The University of York
SLS provides a truly fantastic service and I would thoroughly recommend this company. The quick delivery of items is essential to our business. The Account Manager and Customer Service team in general are always so helpful, efficient and willing to go the extra mile.
John, Food Allergen Centre
Excellent service! They have a wide range of products and the customer service is exceptional.
Alessia, University of Kent
1/2 Thank you for all your support, in particular for your assistance, diligence and regular updates on stock and delivery ETA’s which has been absolutely invaluable. Without your proactive approach to account management, and the timely picking, packing and delivery of goods, we would not have been able to complete a number of significant projects for our clients.
James, HistologiX Ltd